Financial Aid Coordinator

Responsibilities

• Support the Office of Student Financial Services by managing routine financial aid processes and award notifications.
• Coordinate the work study program, including hiring, payroll, and reviewing spending reports.
• Assist students and families in navigating financial aid applications, billing processes, and eligibility requirements.
• Review submitted documents for accuracy and ensure compliance with federal, state, and institutional regulations.
• Deliver annual training sessions for work study supervisors regarding program policies and procedures.
• Provide exceptional customer service via office visits, phone, email, and Zoom.

Requirements

• Associate’s degree in business or a related field.
• 1-3 years of office administration experience.
• Strong proficiency with Microsoft Office products.
• Knowledge of technology sufficient to coordinate complex administrative processes.
• Excellent time management, customer service, and communication skills.

Preferred Qualifications

• 1-3 years of experience working specifically in a financial aid office.
• Experience using Banner or similar higher education software.

About the Company

New England College is dedicated to providing quality education and support to its students. The Office of Student Financial Services plays a vital role in helping students and their families understand and navigate the financial aspects of their educational journey.