Field Support Specialist

Responsibilities

• Oversee incoming and outgoing mail and packages
• Log and track deliveries using chain-of-custody systems
• Process shipping requests and verify packing documentation
• Assist with supply ordering and stocking common areas
• Support light facilities tasks and service requests
• Monitor and support copy/print equipment
• Assist with office moves and workspace transitions
• Set up and break down conference rooms
• Provide front desk or concierge coverage
• Answer and direct calls professionally

Requirements

• High School Diploma or equivalent
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Working knowledge of MS Office and office technology
• Understanding of shipping and receiving procedures
• Ability to lift or move 40 lbs. frequently
• Ability to move packages via wheeled cart up to 60 lbs.

Preferred Qualifications

• 6+ months of prior work experience
• Experience in mailroom, office services, reception, or facilities support
• Familiarity with shipping/receiving processes and office equipment

About the Company

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation in more than 22 countries across the globe. Our services include Mailroom Management, Office Services, and Document Processing Services for clients in sectors such as banking, insurance, and legal.