Field Support Specialist

Responsibilities

• Provide a 5-star concierge experience for guests and clients
• Manage lobby flow, security protocols, and global call routing
• Own the lifecycle of inbound and outbound shipments
• Master manual and electronic chain-of-custody procedures for high-priority packages
• Operate high-end Multi-Functional Devices (MFD) for print, binding, and digital scanning
• Perform proactive maintenance and toner management for equipment
• Maintain conference rooms, pantries, and common areas
• Manage office inventory and supplies

Requirements

• 2+ years of experience in office services, hospitality, or logistics
• High School Diploma or equivalent
• Proficiency with MS Office and digital systems
• Reliable transportation for regional travel between sites
• Ability to lift up to 25 lbs (or 50 lbs with assistance)
• Flexibility to handle same-day assignments and varying schedules

Benefits

• Career growth and learning opportunities
• Medical, Dental, and Vision insurance
• 401k with matching
• Paid Time Off
• Various supplemental insurance and discount programs

About the Company

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation in more than 22 countries across the globe. Our services include Mailroom Management, Office Services, and Document Processing Services for clients in sectors such as banking, legal, and professional services.