Field Support Engineer

Responsibilities

• Operate, maintain, and troubleshoot OT systems and technical equipment in industrial environments
• Perform routine checks and preventive maintenance to ensure production continuity
• Manage incidents and errors within the production line
• Communicate effectively with users and various technical teams
• Administer OT equipment using ServiceNow
• Contribute to system upgrade and improvement initiatives
• Act as a key contact point between internal technical environments and the customer

Requirements

• Experience working in industrial or production environments
• Strong technical understanding of networks and operating systems
• Hands-on experience with OT systems such as PLC, SCADA, or MES
• Proven ability to troubleshoot both software and hardware issues
• Knowledge of Service Management processes
• Fluency in Norwegian

Benefits

• Opportunities for continuous learning and professional development through mentor programs and certifications
• Focus on work-life balance to support family and personal time
• Access to large professional communities and active technical groups
• Social and professional activities, including sports and company mountain cabins
• Competitive pension schemes and insurance coverage

About the Company

Capgemini Engineering is a global leader in engineering services, helping the world's most innovative companies unlock their potential. From autonomous vehicles to life-saving robotics, our engineers are experts in digital technology and software, providing unique R&D and engineering services across all industries.