Field Solutions Architect

Responsibilities

• Own the end-to-end technical sales strategy for strategic customer engagements, from discovery and solution design through demonstrations and validation
• Partner with Sales, channel partners, and customer stakeholders to reduce technical uncertainty and prove value
• Architect practical solutions that improve visibility, resilience, automation, and operational efficiency
• Design and execute complex Proof of Concept and Proof of Value engagements
• Position SolarWinds solutions in the context of AI, automation, and modern IT operations
• Use scripting and automation to create prototypes, integrations, and technical validations
• Serve as a trusted technical advisor throughout the sales cycle
• Capture and share customer feedback and field insights to influence product direction
• Represent SolarWinds at customer meetings, partner events, and industry conferences

Requirements

• 4+ years of experience in technical pre-sales, solutions engineering, or solutions architecture
• 3+ years in a dedicated customer-facing technical role within software, cloud, or cybersecurity
• Proven experience owning technical strategy for complex sales opportunities
• Strong hands-on scripting experience with Python, PowerShell, Bash, or API-based integrations
• Strong understanding of observability, IT operations, infrastructure monitoring, or hybrid IT
• Working knowledge of AI-focused technology trends and their application to IT operations
• Experience with cloud platforms such as AWS and Azure
• Bachelor’s degree in Computer Science, Engineering, IT, or a related discipline
• Ability to travel up to 50% across the United States

Preferred Qualifications

• Experience supporting enterprise or strategic customers across the US market
• Experience in observability, network monitoring, cloud operations, or ITSM
• Experience responding to RFI, RFP, and RFx processes
• Relevant certifications such as AWS, Azure, Kubernetes, or networking
• Experience mentoring or coaching technical peers and sellers

About the Company

SolarWinds is a people-first company dedicated to helping customers accelerate business transformation with simple, powerful, and secure solutions.