Field Service Technician

Responsibilities

• Perform scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units, and Battery system products.
• Provide on-site and phone assistance to customers in the Edge market segment, including retail, financial, and municipal clients.
• Implement Field Change Notices and adhere to all safety guidelines and PPE requirements.
• Maintain accurate administrative records, including time cards, expense reports, service reports, and inventory cycle counts.
• Operate company vehicles and equipment in accordance with local laws and company policies.
• Strive to provide "first time fix" solutions to maximize customer satisfaction.

Requirements

• High School or Vocational School Diploma.
• 2-4 years of military technical experience or 0-2 years of relevant industry experience.
• Familiarity with electrical and electronic test equipment and fundamentals.
• Valid driver’s license.
• Ability to lift up to 75 pounds.
• Ability to travel and work flexible schedules, including weekends, evenings, and holidays.

Preferred Qualifications

• ASEET or AMEET certification (or progress towards certification).
• Proficiency with Microsoft Office and associated technical software.

About the Company

Vertiv (NYSE: VRT) provides critical digital infrastructure and continuity solutions for data centers, communication networks, and commercial and industrial facilities. With a global presence in over 130 countries, Vertiv enables customers' vital applications to run continuously and perform optimally through a portfolio of power, cooling, and IT infrastructure solutions.