Field Service Technician

Responsibilities

• Perform installation, commissioning, scheduled maintenance, and emergency service on UPS, Power Distribution Units, and battery system products.
• Render on-site and phone assistance to customers to ensure high satisfaction and "first time fix" rates.
• Operate safely in accordance with company policies, including the use of appropriate PPE and adherence to the "14 hours rule."
• Complete administrative tasks including timecards, expense reports, service reports, and inventory cycle counts.
• Maintain company property, including vehicles, test equipment, and laptops.
• Communicate technical or procedural issues effectively with Technical Support and customers.

Requirements

• 4+ years of military technical experience or 2+ years of relevant industry experience.
• Familiarity with electrical and electronic test equipment and fundamentals.
• Ability to follow written technical documentation, procedures, and product manuals.
• Valid driver's license.
• Ability to lift up to 75 pounds.
• Proficiency with personal computers and Microsoft Office applications.
• Willingness to travel and work flexible schedules, including weekends, evenings, and holidays.

Preferred Qualifications

• ASEET or AMEET certification (or progress towards certification).

Benefits

• Competitive compensation including 401k and Profit Sharing.
• Comprehensive medical, vision, and dental insurance.
• Generous PTO and vacation plans.
• Company vehicle, smartphone, laptop, and necessary tools-of-the-trade.
• Access to a state-of-the-art Training Academy for technical development.

About the Company

Vertiv (NYSE: VRT) designs, manufactures, and services mission-critical infrastructure technologies for data centers, communication networks, and industrial environments. We are a trusted service provider for many of the world's largest companies, providing essential power, cooling, and IT infrastructure solutions.