Field Service Technician

Responsibilities

• Perform installation, commissioning, scheduled maintenance, and emergency service on UPS, Power Distribution Units, and battery system products.
• Provide on-site and phone assistance to customers to ensure high satisfaction and "first time fix" rates.
• Execute technical tasks following written documentation, product manuals, and company safety guidelines.
• Maintain accurate administrative records, including timecards, expense reports, service reports, and inventory cycle counts.
• Operate company vehicles and equipment in accordance with local laws and safety policies.
• Communicate technical or procedural issues effectively with Technical Support and internal stakeholders.

Requirements

• 4+ years of military technical experience or 2+ years of relevant industry experience.
• Familiarity with electrical and electronic test equipment and fundamentals.
• Ability to lift up to 75 pounds and perform physical tasks such as kneeling, crouching, or crawling.
• Valid driver's license.
• Ability to travel and work flexible schedules, including weekends, evenings, and holidays.
• Proficiency with personal computers and Microsoft Office applications.

Preferred Qualifications

• ASEET or AMEET certification (or progress towards certification).

About the Company

Vertiv (NYSE: VRT) provides critical infrastructure solutions, including power, cooling, and IT management, for data centers, communication networks, and industrial facilities. With around 34,000 employees across more than 130 countries, Vertiv enables vital applications to run continuously and perform optimally.