Field Service Technician

Responsibilities

• Perform scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units, and Battery system products.
• Provide on-site and phone assistance to customers in the Edge market segment, including retail, financial, and municipal clients.
• Implement Field Change Notices and adhere to all safety guidelines and PPE requirements.
• Complete administrative tasks including time cards, expense reports, service reports, and inventory cycle counts.
• Maintain company property, including vehicles, test equipment, and laptops.
• Strive for "first time fix" results to ensure high levels of customer satisfaction.

Requirements

• High School or Vocational School Diploma.
• 2-4 years of military technical experience or 0-2 years of relevant industry experience.
• Familiarity with electrical and electronic test equipment and fundamentals.
• Valid driver’s license.
• Ability to lift up to 75 pounds.
• Ability to travel and work flexible schedules, including weekends, evenings, and holidays.
• Must be able to pass a drug test, background check, and motor vehicle records check.

Preferred Qualifications

• ASEET or AMEET certification (or progress towards certification).
• Proficiency with Microsoft Office and associated technical software.

About the Company

Vertiv (NYSE: VRT) brings together hardware, software, analytics, and ongoing services to enable its customers’ vital applications to run continuously, perform optimally, and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling, and IT infrastructure solutions.