Field Service Technician Team Lead

Responsibilities

• Lead and mentor a team of field service technicians, fostering a culture of open communication and high performance.
• Monitor team performance, delegate tasks, set deadlines, and identify training needs.
• Provide advanced technical troubleshooting for compressor packages, electrical/control systems, and refrigeration systems.
• Perform retrofitting of industrial control panels and routine maintenance in accordance with ANSI/IIAR-6 standards.
• Act as a technical specialist to improve machinery operation for plant and refinery customers.
• Train customers on equipment operation and provide on-the-job training to junior technicians.
• Manage administrative duties including service tickets, inspection reports, and expense reports.

Requirements

• High school diploma or GED required.
• Minimum of 10 years of experience in industrial refrigeration.
• ANSI / IIAR-6 certification (or ability to obtain within 1 year).
• Ability to read P&IDs and electrical schematics.
• Strong mechanical and electrical aptitude with advanced knowledge of screw and piston type compressors.
• Ability to travel 90% of the time.

Preferred Qualifications

• Technical school certification in refrigeration or a similar field.
• RETA CIRO Certification.

Benefits

• Medical, dental, and vision coverage starting on day one.
• 136 hours of PTO and 12 paid holidays.
• 7% 401(k) employer match.
• Tuition reimbursement and wellness incentive programs.
• Access to an Employee Assistance Program and Health Savings Accounts.

About the Company

GEA is a global leader in engineering solutions, serving industries such as food and beverage, pharma, and dairy. With a long-standing history of innovation and a strong commitment to employee growth, GEA provides sophisticated process technology and components for complex production processes worldwide.