Field Service Technician

Responsibilities

• Provide on-site, workshop, or remote customer support and service
• Manage installation, repair, maintenance, and testing of volumetric piston instruments (pipettes)
• Perform metrological verifications in accordance with Standard and COFRAC requirements
• Diagnose technical faults and propose appropriate solutions
• Write precise and timely intervention reports and maintain rigorous documentation
• Manage assigned spare parts stock
• Build and maintain trusting relationships with customers through regular follow-ups
• Drive company vehicles safely and utilize mobile field applications

Requirements

• Technical degree in chemistry, biology, physical measurements, or a similar field
• Minimum 2 years of proven experience in field service
• Ability to diagnose, test, repair, and maintain technical equipment
• Valid driving license
• Proficiency in English (both written and oral)
• Strong customer orientation and team spirit
• Flexibility to adapt to evolving schedules

About the Company

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds who want to contribute to this goal and advance their careers in a dynamic global environment.