Field Service Technician

Responsibilities

• Troubleshoot, inspect, repair, and replace electro-mechanical equipment
• Diagnose issues and implement effective solutions
• Service equipment including cash registers, coin changers, alarms, and POS systems
• Complete service requests and maintenance tasks in a timely and professional manner
• Review work orders, manuals, and technical drawings
• Utilize testing devices, hand tools, and power tools
• Follow all safety procedures and company protocols
• Participate in a 24/7 on-call rotation
• Travel overnight 30–40% for installations, repairs, and upgrades
• Maintain accurate documentation using company systems and mobile tools

Requirements

• Mechanical aptitude and troubleshooting skills
• Ability to work independently and be a strong problem-solver
• Strong attention to safety and adherence to safety protocols
• Willingness to participate in a 24/7 on-call rotation
• Ability to travel 30–40% overnight
• Valid driver’s license and good driving record
• Proficiency with computers and smartphones
• Ability to travel and possessing air travel documents, i.e., REAL ID, Passport, etc.

Preferred Qualifications

• Experience with POS systems (Verifone, NCR)
• Experience working with alarm systems
• Experience troubleshooting electro-mechanical equipment
• Ability to review work orders, manuals, and technical drawings
• Experience using testing devices, hand tools, and power tools

Benefits

• Paid Time Off
• 401(k) Retirement Plan
• Health Care
• Dental Insurance
• Vision Insurance
• Overtime Pay
• On-the-Job Training
• Per Diems
• Growth Opportunities