Field Service Technician

Responsibilities

• Provide technical support, installation, and maintenance for complex regional communication systems, including RF and broadband architecture.
• Perform upgrades, optimization, and troubleshooting of software-driven electronics and communication system infrastructure.
• Execute removal and installation of Fixed Network Equipment (FNE) and mobile communications equipment following R56 Standards.
• Conduct preventative maintenance routines, including trend analysis and documentation of results.
• Maintain and calibrate assigned company assets and communications test equipment.
• Document all work performed, including customer details, parts used, and hours worked.

Requirements

• 3+ years of experience in LMR, RF systems, telecommunications, or related networking/IT fields.
• Ability to obtain background clearance required by government customers and NERC CIP clearance.
• Valid driver's license with a clean driving record.
• Proficiency with communications test equipment such as system analyzers and power meters.
• Knowledge of LAN/WAN, routers, switches, and computer network installation.
• Must be able to obtain CET Associate certification within 6 months and R56 Installer Certification within 1 year.
• Ability to work an on-call 24/7/365 schedule with travel requirements of 25-50%.

Preferred Qualifications

• Network certifications such as CompTIA Network+, Security+, CCNA, or similar.
• Experience with P25, ASTRO 25, or WAVE VoIP technologies.
• Strong knowledge of server hardware/OS maintenance and troubleshooting.
• Ability to read and interpret complex equipment schematics and diagrams.

Benefits

• Medical, Dental, and Vision benefits
• 401K with Company Match
• Incentive Bonus Plans
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• Generous Paid Time Off and 10 Paid Holidays

About the Company

Motorola Solutions is a global community dedicated to helping keep people safer everywhere. We build and connect technologies that protect people, property, and places, fostering collaboration for safer communities, schools, hospitals, and nations.