Field Service Technician

Responsibilities

• Maintain humanoid robots and necessary site infrastructure at commercial or residential locations
• Perform routine maintenance and inspections of the humanoid robot fleet
• Troubleshoot mechanical, electrical, and software-based issues
• Work closely with engineering, build, validation, and fabrication teams to resolve issues quickly
• Verify use-case stability on-site and provide actionable feedback to Development teams
• Maintain detailed and accurate records of all maintenance and repairs
• Develop tools and document diagnostic procedures for process improvement

Requirements

• 3+ years of experience working with complex systems
• Proficiency with electrical hardware diagnostic tools (e.g., Scope, Digital MultiMeter, Current Probes)
• Ability to read PCB and Harness schematics
• Familiarity with computer-based tools such as CMD prompt and Google Suite
• Experience with torque tools and mechanical assembly
• Ability to remove and replace mechanical components up to 50lbs
• Valid driver's license and a clean driving record

Preferred Qualifications

• Robotics experience
• Experience with Catia or CAD-based programs
• PCB rework experience
• Fabrication experience
• Knowledge of harmonic drives, clutches, or torque/force sensors
• Experience using Jira, Confluence, or Slack
• IPC 610, 620, or J-Std-001 certification

About the Company

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. Our goal is to ship humanoid robots with human-level intelligence engineered to perform a variety of tasks in the home and commercial markets.