Field Service Technician

Responsibilities

• Provide technical support, troubleshooting, and repairs for mechanical, hydraulic, electrical, and pneumatic systems at customer sites.
• Perform monitoring, testing, and demonstrations to minimize equipment downtime and promote product capabilities.
• Maintain an accurate personal tool inventory and adhere to company calibration protocols.
• Complete daily work assignments and communicate service activities to customers and managers via reports and email.
• Adhere to all company safety and environmental requirements, including the proper use of Personal Protective Equipment (PPE).
• (Level 2/3) Evaluate warranty claims, rebuild components to OEM specifications, and serve as a subject matter expert for other technicians.

Requirements

• Strong mechanical aptitude and ability to read basic hydraulic and 24-volt schematics.
• Basic computer skills and a valid driver's license with a good driving record.
• Possession of own hand tools (with the ability to expand inventory as required).
• Ability to travel to customer sites in the Silver Valley, Idaho area.
• Willingness to work 40-60 hours per week with varying shifts to meet customer needs.

Preferred Qualifications

• Certificate of Completion from a Technical or Trade School.
• 2-5 years of relevant experience (Level 2) or 5+ years of relevant experience (Level 3).
• Expertise in Rig Control Systems (RCS).
• Ability to obtain a Commercial Driver’s License (CDL) if required for operating heavy vehicles.

Benefits

• Health care coverage including medical, dental, vision, prescription, and telemedicine.
• 401(k) plan and life/AD&D insurance.
• Paid vacation and paid sick time.
• Tuition reimbursement program.
• Wellness program and employee discounts.
• Short and long-term disability insurance.

About the Company

Epiroc is a global productivity partner for mining and construction customers, dedicated to accelerating the transformation toward a sustainable society. We develop and provide innovative, safe equipment including drill rigs and rock excavation tools. With around 18,000 employees worldwide, we focus on ground-breaking technology, automation, and electrification to lead the way in making mining and construction more sustainable.