Field Service Technician

Responsibilities

• Provide technical support, troubleshooting, and repairs for mining and construction equipment to minimize customer downtime.
• Identify and repair mechanical, hydraulic, electrical, and pneumatic systems both on-site and via phone.
• Maintain an accurate personal tool inventory and adhere to company calibration protocols.
• Adhere to all company safety and environmental requirements, including the proper use of PPE.
• Communicate service activities and progress to customers and management through daily reports and professional correspondence.
• (Level 2/3) Evaluate warranty claims, rebuild components to OEM specifications, and serve as a subject matter expert for other technicians.

Requirements

• Strong mechanical aptitude and a good work ethic.
• Ability to read basic hydraulic and 24-volt schematics.
• Basic computer skills.
• Possession of own hand tools.
• Valid driver's license with a good driving record.
• Ability to travel as required by the position.
• Technical or trade school certificate (or equivalent relevant experience).

Preferred Qualifications

• Experience with Epiroc equipment.
• Expertise in Rig Control Systems (RCS).
• Ability to obtain a Commercial Driver’s License (CDL) if required for operating commercial vehicles.

Benefits

• Health care including medical, dental, vision, prescription, and telemedicine.
• 401(k) plan and direct deposit.
• Paid vacation and paid sick time.
• Tuition reimbursement program.
• Wellness program and employee discounts.
• Short and long-term disability and life insurance.

About the Company

Epiroc is a global productivity partner for mining and construction customers, accelerating the transformation toward a sustainable society. We develop and provide innovative and safe equipment, including drill rigs and rock excavation tools, alongside world-class service and solutions for automation and electrification.