Field Service Technician

Responsibilities

• Provide exceptional customer support by phone, email, and onsite
• Manage daily technology operations including networks, email, and software systems
• Support macOS, macOS Server, Windows Desktop/Server, iOS devices, Google Console, and VMware
• Work with Workgroup Manager, Open Directory, Active Directory, and Google Console
• Install and configure desktop computers, servers, printers, and related hardware
• Install and troubleshoot interactive teaching solutions including boards and projectors
• Repair and replace non-functioning computer equipment
• Create, maintain, and update computer images
• Maintain and upgrade networking equipment
• Install and support software and system updates
• Maintain software license compliance and inventory records
• Support telephone system issues and coordinate repair requests
• Ensure physical security of all computer assets

Requirements

• Associate’s or bachelor’s degree in Computer Technology or related field
• Minimum of two years of experience in hardware and software installation and maintenance preferred
• Ability to deploy software via Network/Server/MDM tools
• Proficiency in troubleshooting using written, diagram, or verbal guidance
• Ability to perform physical tasks including walking, reaching, and close-vision focus

Benefits

• Medical, Dental & Vision Coverage
• Life Insurance
• 401(k) with company match
• “You Pick a Day” paid holiday
• FSA & HSA options
• Pet Insurance

About the Company

DYOPATH is a technology services company driven by its L.O.V.E. philosophy—Living Our Values Every Day—to deliver meaningful impact and exceptional customer support.