Field Service Technician

Responsibilities

• Carry out regular maintenance and repairs on water treatment systems
• Handle the installation and troubleshooting of equipment directly at clients' locations
• Efficiently oversee service schedules to reduce downtime for customers
• Keep precise records of service visits and communicate issues or suggestions
• Engage with customers to grasp their needs and deliver outstanding service
• Perform weekly visits to the designated Service Centre to replenish parts and supplies

Requirements

• Proven experience in plumbing or electrical fields preferred
• Full and valid driving license with a maximum of 6 points
• Ability to diagnose and resolve technical issues effectively
• Strong DIY skills and experience using power tools
• Excellent communication skills and ability to build rapport with customers

Benefits

• Monday - Friday working pattern
• Small Company van with private use option available
• Uniform & Tablet supplied
• 23 days' holiday + Bank Holidays (increasing with long service)
• Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
• Company Pension scheme
• Company Sick Pay
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression

About the Company

Culligan provides instant access to cleaner, safer, better-tasting water through expertise in sustainability, science, and service.