Field Service Engineer, Ultrasound

Responsibilities

• Install, troubleshoot, service, and maintain ultrasound equipment at customer sites
• Provide exceptional customer service by meeting commitments and resolving technical needs
• Perform administrative duties including service work orders, expense reports, and preventative maintenance documentation
• Diagnose and resolve electronic, mechanical, and networking problems
• Travel approximately 70% across the specified geography, including daily driving and occasional overnight stays

Requirements

• 5+ years of experience in a diagnostic imaging service environment
• Associate Degree in electronics or an equivalent combination of education and experience
• Strong knowledge of electronic, mechanical, and networking theory
• Ability to work flexible hours, including overtime, weekends, and on-call rotations
• Ability to travel up to 70% of the time

Preferred Qualifications

• Experience specifically with Ultrasound (UL) imaging equipment
• BSEE, BSEET, BSME, or BSMET degree

Benefits

• Competitive hourly pay with overtime eligibility
• Field service and lead generation incentive bonus plans
• Company fleet/car and on-call pay
• Comprehensive benefits including 401k with up to 7% match
• Generous PTO, HSA with company contribution, and stock purchase plan
• Education reimbursement and advancement opportunities

About the Company

Philips is a global health technology company dedicated to improving lives through meaningful innovation. For over 130 years, we have focused on advancing healthcare through precision diagnosis, image-guided therapy, and connected care to ensure better health outcomes for people everywhere.