Field Service Engineer

Responsibilities

• Assist with commissioning, troubleshooting, repairing, and analyzing utility inverters in the field via email, telephone, and site visits
• Develop detailed knowledge of SMA utility inverter products and associated accessories
• Maintain accurate inventory counts of spare parts
• Work with high voltage DC electricity, three phase power, and inverter software/firmware
• Maintain high customer satisfaction while managing field service costs
• Perform maintenance activities in accordance with product manuals and contractual obligations

Requirements

• Bachelor's degree in a technical field (strongly preferred) or equivalent renewable industry experience
• At least 3 years of experience in electrical, electronic, or network communications
• Ability to travel significantly (domestic and potentially international)
• Ability to work nonstandard business hours occasionally
• Ability to lift up to 50 pounds and work in field environments

Preferred Qualifications

• Prior experience in the renewable energy industry
• Knowledge of solar and/or alternative energy markets
• Knowledge of the National Electric Code

Benefits

• Compensation between $33.00 and $35.50 per hour
• Comprehensive health, dental, and vision coverage (including $0 premium options)
• 401(k) plan with company match
• Professional development and training opportunities

About the Company

Since 1981, SMA America has been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems to shape the future of clean energy.