Field Service Engineer

Responsibilities

• Install, troubleshoot, service, and maintain diagnostic imaging equipment at customer sites.
• Provide exceptional customer service by meeting commitments, arrival times, and resolving technical needs.
• Perform administrative duties including service work orders, expense reports, preventative maintenance (PM), and installation documentation.
• Diagnose and resolve electronic, network, and mechanical problems using appropriate tools and escalation processes.
• Travel approximately 70% of the time across the specified geography, including daily driving and occasional overnight stays.

Requirements

• 1+ years of experience in a diagnostic imaging service environment or 3+ years in electromechanical industries.
• Associate degree in electronics or a related field, or an equivalent combination of education and experience.
• Strong knowledge of electronic, mechanical, and networking theory.
• Ability to work flexible hours, including overtime, weekends, and on-call rotations.
• Ability to safely work with radiation sources and wear required personal protective equipment.

Preferred Qualifications

• Experience with diagnostic x-ray, cardiovascular, cath labs, or image-guided therapy equipment.

Benefits

• Competitive hourly pay with overtime eligibility.
• Field service and lead generation incentive bonus plans.
• Comprehensive benefits including 401k (up to 7% match), HSA with company contribution, and stock purchase plan.
• Generous Paid Time Off (PTO) and education reimbursement.
• Company fleet/car and training opportunities.

About the Company

Philips is a global health technology company dedicated to improving lives through meaningful innovation. We focus on precision diagnosis, image-guided therapy, and connected care to ensure better healthcare access for everyone, everywhere.