Field Service Engineer, Multimodality Imaging

Responsibilities

• Install, troubleshoot, service, and maintain multimodality imaging equipment at customer sites.
• Provide exceptional customer service by meeting commitments, arrival times, and resolving technical needs.
• Perform preventative maintenance (PM), Field Change Orders (FCO), and installations.
• Diagnose and resolve electronic, mechanical, and networking problems using appropriate tools and test equipment.
• Complete all administrative duties including service work orders, expense reports, and site documentation.
• Participate in regional work team activities to improve processes and identify training gaps.
• Travel approximately 70% across the specified geography, including daily driving and occasional overnight stays.

Requirements

• 5+ years of experience in a diagnostic imaging service environment (field or hospital-based).
• Associate Degree in electronics or an equivalent combination of education and experience.
• Strong knowledge of electronic, mechanical, and networking theory.
• Ability to work flexible hours, including overtime, weekends, and on-call rotations.
• Ability to travel up to 70% of the time.
• Ability to safely work with radiation sources and wear required personal protective equipment.

Preferred Qualifications

• Philips Diagnostic X-ray (DXR) training and experience.
• BSEE, BSEET, BSME, or BSMET degree.

Benefits

• Competitive hourly pay with overtime eligibility.
• Field service and lead generation incentive bonus plans.
• Company fleet/car and on-call pay.
• Comprehensive Total Rewards program including generous PTO and 401k with up to 7% match.
• HSA with company contribution, stock purchase plan, and education reimbursement.

About the Company

Philips is a global health technology company dedicated to improving lives through meaningful innovation. We focus on advanced technology and deep clinical insights to support healthcare practitioners across Precision Diagnosis, Image Guided Therapy, and Connected Care.