Field Service Engineer - Medical Imaging

Responsibilities

• Install, troubleshoot, service, and maintain medical imaging equipment at customer sites.
• Deliver exceptional customer service by resolving issues efficiently and building strong client relationships.
• Diagnose and resolve electronic, mechanical, and network-related system issues using specialized diagnostic tools.
• Perform preventative maintenance, field changes, and installations within required timeframes.
• Complete all administrative and compliance tasks, including service work orders, expense reports, and documentation.
• Travel extensively (approximately 90%) to support customer sites, including overnight stays and national air travel.

Requirements

• 1+ years of diagnostic imaging service experience (field or hospital-based) or 3+ years in an electromechanical service environment.
• Associate degree in electronics or a related field, or an equivalent combination of education and hands-on experience.
• Strong technical aptitude in electronics, mechanics, and networking principles.
• Ability to travel up to 90%, including overnight stays and national travel.
• Must reside in the Northwest territory (Northern California, Washington, or Oregon) and be located within one hour of a major airport.

Preferred Qualifications

• Experience supporting diagnostic X-Ray, Cath Labs, or Image-Guided therapy equipment.
• Proven ability to work in regulated service environments.

Benefits

• Competitive pay with on-call pay opportunities.
• Comprehensive Philips Total Rewards program including generous PTO and 401k with up to 7% match.
• Health benefits including HSA with company contribution.
• Stock purchase plan and education reimbursement.
• Company fleet/car (if applicable).

About the Company

Philips is a global health technology company dedicated to improving people's health and wellbeing through meaningful innovation. We focus on providing advanced technology in Precision Diagnosis, Image Guided Therapy, and Connected Care to help healthcare practitioners deliver better care to more people.