Field Service Engineer - Image Guided Therapy/Diagnostic X-Ray

Responsibilities

• Install, troubleshoot, service, and maintain image-guided therapy and diagnostic X-ray equipment at customer sites.
• Provide exceptional customer service by meeting commitments, setting clear expectations, and resolving technical needs promptly.
• Perform preventative maintenance (PM), Field Change Orders (FCO), and installations.
• Diagnose and resolve complex electronic, mechanical, and networking problems.
• Complete all administrative duties including service work orders, expense reports, and site documentation within regulatory requirements.
• Travel approximately 70% of the time across the specified geography, including daily driving and occasional overnight stays.

Requirements

• 1+ years of experience in a diagnostic imaging service environment (field or hospital-based) OR 3+ years of experience in related electromechanical industries.
• Associate degree in electronics, a related field, or an equivalent combination of education and experience.
• Proven ability to apply electronic, mechanical, and networking theory to repair equipment.
• Ability to work flexible hours, including on-call shifts, weekends, and mandatory extra hours based on workload.
• Ability to safely work with radiation sources and wear required personal protective equipment.

Preferred Qualifications

• Prior experience or training with Cath lab, cardiovascular, image-guided therapy, or diagnostic X-ray equipment.

Benefits

• Competitive hourly pay with overtime eligibility.
• Comprehensive Total Rewards program including generous PTO and 401k with up to 7% match.
• Health benefits including HSA with company contribution.
• Additional incentives such as lead generation bonuses, on-call pay, and company fleet/car.
• Opportunities for professional training and career advancement.

About the Company

Philips is a global health technology company dedicated to improving lives through meaningful innovation. We focus on advanced technology and deep clinical insights across Precision Diagnosis, Image Guided Therapy, and Connected Care to help healthcare practitioners deliver better care for more people.