Field Service Engineer II

Responsibilities

• Perform repairs, upgrades, and preventive maintenance on Clinical Diagnostic instruments for customers in hospitals and laboratories.
• Support and maintain Bio-Rad instruments to ensure quality performance for healthcare research and treatments.
• Build and sustain strong relationships with customers to anticipate and advocate for their technical needs.
• Adhere to FDA and GMP regulations through detailed record keeping and service documentation.
• Travel within the assigned territory to support onsite technical needs.

Requirements

• At least 3 years of field service experience servicing electro-mechanical, electronic, optical, or robotics equipment.
• A.S. or B.S. in Electronics, Biomedical Engineering, Mechanical Engineering, or a related field (military equivalent experience accepted).
• Strong electro-mechanical troubleshooting skills.
• Proficiency in computer skills and fundamental knowledge of computer networking.
• Ability to read and follow medium to highly complex work instructions.
• Strong customer relation and communication skills (written and oral).
• Willingness and flexibility to travel up to 5 days a week.

Preferred Qualifications

• Hands-on experience with Diagnostic or Life Science instruments.

Benefits

• Competitive medical plans for you and your family.
• 401k with profit sharing and employee stock purchase program.
• Paid parental leave and paid time off.
• Student debt relief program and education benefits.
• Mental health platform, wellness challenges, and support.
• Free HSA funds and fertility offering with stipend.
• Pet insurance and Employee Resource Groups (ERGs).

About the Company

For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products, we help people everywhere live longer, healthier lives.