Field Service Engineer II

Responsibilities

• Maintain tool uptime and ensure excellent execution of installation and hardware support
• Provide technical troubleshooting and support for CVD, EPI, PEALD, and Furnace toolsets at client sites
• Develop and maintain relevant technical information for internal and external stakeholders
• Drive continuous improvement of the customer experience through hardware, software, and support tool development
• Manage new product installations and subsequent hardware development projects
• Manage new evaluations and ensure project success
• Perform business travel as required to support client needs

Requirements

• Bachelor’s degree in an Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work effectively in a team environment under tight deadlines and multiple priorities
• English language fluency is required for working with international clients and customers

About the Company

ASM is a global leader in semiconductor manufacturing equipment, driving innovation in technologies like ALD, Epitaxy, and PECVD. For over 55 years, we have been at the forefront of the industry, enabling the advanced devices that power 5G, cloud computing, AI, and autonomous driving. We value diversity, inclusion, and sustainability as we push the boundaries of what is technologically possible.