Field Service Engineer

Responsibilities

• Carry out planned maintenance, servicing, and breakdown repairs of Getinge equipment on customer sites
• Diagnose and resolve complex technical issues using a structured, logical approach
• Support upgrade campaigns and project integrations from planning through completion
• Deliver on-site equipment and routine maintenance training for customers
• Provide detailed technical reports for product or customer-related issues
• Support Sales by identifying upsell and cross-sell opportunities for capital equipment and consumables
• Accurately record time, parts, and service activity using Salesforce and other service systems
• Manage vehicle spares, stock control, and tool calibration in compliance with KPIs and safety standards

Requirements

• City & Guilds Level 1 & 2 qualification (or equivalent) in Mechanical or Electrical Engineering
• Experience in a maintenance or service engineering environment, ideally within medical, pharmaceutical, or process industries
• Strong fault-finding and troubleshooting skills
• Proficiency with Microsoft tools and service platforms such as Salesforce
• Ability to travel regionally across Southern Ireland with daily travel required
• Confidence working directly with customers in regulated environments

Preferred Qualifications

• CSCS (Service & Facilities / HVACR) Skills Card
• HTM 2030 or HTM 2010 certification
• Experience with Life Sciences, Bioprocessing, or Sterilisation equipment

Benefits

• Competitive salary with engineer bonus scheme
• Electric company vehicle with home charging point
• Private healthcare and travel/subsistence allowance
• Clear, structured career progression and pay banding
• Flexible working patterns and enhanced family-friendly policies
• Perkbox shopping discounts and Employee Assistance Programme

About the Company

Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimise workflows. Our offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life science. Getinge employs over 12,000 people worldwide, serving customers in more than 135 countries.