Field Service Engineer

Responsibilities

• Perform on-site diagnostics, troubleshooting, repair, and maintenance of Delta UPS and data-center power products
• Lead complex service activities including commissioning, system start-ups, and performance testing
• Provide escalated technical support for critical customer incidents
• Conduct root-cause analysis and feed insights back to engineering teams
• Deliver technical training programs to field engineers, partners, and customers
• Develop training materials, troubleshooting guides, and best-practice procedures
• Create and maintain service-related technical documentation
• Manage service partner onboarding and capability assessments
• Collaborate with sales and product teams to identify service opportunities and upgrades

Requirements

• Degree in Electrical Engineering or similar
• Minimum 3 years of experience with UPS or power-electronics systems
• Strong understanding of electrical systems and power infrastructure
• Hands-on experience troubleshooting high-power systems
• Fluent in French and English
• Willingness to travel across France and EMEA on request

Preferred Qualifications

• Data-center or mission-critical UPS experience
• Experience with cooling solutions
• Knowledge of battery technologies
• Familiarity with SCADA/BMS systems
• Relevant electrical safety or vendor certifications

About the Company

Delta Group is a global leader in power and thermal management solutions, dedicated to delivering innovative, clean, and energy-efficient technologies that support mission-critical industries.