Field Service Engineer Bio-Processing and Life Sciences

Responsibilities

• Service, test, calibrate, and repair specialist medical equipment to defined standards
• Carry out scheduled preventative maintenance in line with service contracts and SLAs
• Respond to breakdowns and urgent repairs efficiently, offering on-site and remote support
• Diagnose mechanical, electrical, electronic, and instrumentation faults
• Support customers in regulated environments, ensuring uptime and compliance
• Produce accurate service, maintenance, and validation documentation
• Complete work orders and reports using Salesforce service asset management systems
• Manage service parts inventory, returns, and quarantine of defective components
• Maintain and calibrate service tools and test equipment
• Ensure full compliance with QMS, quality standards, and ESD requirements

Requirements

• Qualification in Mechanical, Electrical, or Electronic Engineering
• Experience as a Field Service Engineer or onsite maintenance engineer, ideally in Life Sciences, pharma, or biotech
• Solid technical foundation in instrumentation, mechanics, and electronics
• Strong IT skills for diagnostics, service software, and reporting
• Willingness to travel up to 80% of the time across the South of England and Midlands
• Ability to work independently and maintain a calm, methodical approach under pressure

Preferred Qualifications

• Knowledge and experience in the service or testing of sterilisers and/or bioreactor devices
• Experience supporting multiple customers in a field-based role

Benefits

• Competitive salary with engineer bonus scheme
• Electric company vehicle with home charging point
• Private healthcare
• Travel and subsistence allowance
• Clear, structured progression and pay banding
• Flexible working patterns where possible
• Enhanced family-friendly policies
• Perkbox shopping discounts
• Employee Assistance Programme

About the Company

Applikon Biotechnology (part of Getinge) provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. We exist to make life-saving technology accessible for more people through innovation in intensive care, cardiovascular procedures, and life sciences.