Field Service Engineer

Responsibilities

• Assist with the installation, qualification, startup, checkout, and decommissioning of semiconductor capital equipment
• Perform preventative maintenance, corrective maintenance, upgrades, and repairs on ASM semiconductor systems
• Troubleshoot complex electrical, electronic, mechanical, software, and electromechanical equipment issues
• Conduct diagnostic procedures to isolate equipment issues and develop corrective action plans
• Implement engineering changes, field modifications, and equipment upgrades
• Respond to customer equipment issues with timely and high-quality technical solutions
• Collaborate with technical support, engineering teams, and customers to resolve performance issues
• Maintain detailed service documentation, maintenance records, and technical reports
• Follow ASM safety procedures and work in semiconductor cleanroom environments
• Travel domestically and internationally (25–75%) as required

Requirements

• Bachelor's degree in Electronics, Electro-Mechanical Technology, or a related technical discipline
• Minimum of 5 years of field service, customer support, or semiconductor manufacturing experience
• Strong troubleshooting skills with microprocessor-controlled electromechanical systems
• Ability to read and interpret electrical, electronic, and electromechanical schematics
• Experience with preventative maintenance, installations, repairs, and system diagnostics
• Working knowledge of oscilloscopes, digital voltmeters (DVMs), and diagnostic tools
• Proficiency with Microsoft Office applications
• English language proficiency
• Ability to travel as business needs require

Preferred Qualifications

• Experience supporting semiconductor capital equipment in wafer fabrication environments
• Knowledge of vacuum systems, closed-loop gas control systems, and electro-pneumatic controls
• Experience with RF-induced plasma technologies
• Familiarity with robotics, motion control systems, and microprocessor-based controllers
• Experience handling toxic or flammable gases and chemicals in semiconductor environments
• Proficiency in structured problem-solving and root-cause analysis

About the Company

ASM is a global leader in semiconductor manufacturing equipment, providing cutting-edge technology for trends such as 5G, cloud computing, AI, and autonomous driving.