Field Service Engineer 2

Responsibilities

• Install, relocate, and perform start-up activities for semiconductor equipment at customer sites.
• Provide on-site preventive maintenance and repair services for etch, clean, and deposition equipment.
• Troubleshoot equipment malfunctions using diagnostic procedures to isolate problems and determine corrective actions.
• Implement field modifications and updates via Engineering Change Orders (ECOs).
• Maintain accurate service records, diagnostic updates, and part usage documentation.
• Develop and maintain strong professional relationships with customers to ensure high service quality.
• Manage and maintain assigned company equipment, including tool kits and diagnostic tools.

Requirements

• Bachelor’s degree in Electronics, Engineering, or a related field with 2+ years of experience, or an advanced degree.
• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
• Ability to work in a cleanroom environment while wearing required personal protective equipment.
• Willingness to travel frequently (up to 90%) both domestically and internationally (e.g., Japan, Korea, Taiwan, US).
• Availability to work swing shifts, compressed workweeks, and participate in a 24/7 on-call standby roster.
• Physical ability to perform job tasks such as bending, stooping, reaching, and standing for extended periods.

Preferred Qualifications

• Experience in the installation, maintenance, and repair of semiconductor capital equipment.
• Strong foundational analytical and problem-solving skills.
• Proficiency with Microsoft Office Suite and common office software.
• Excellent written and verbal communication skills in English.

About the Company

Lam Research is a global leader in semiconductor manufacturing, providing premier customer support and lifecycle solutions for critical equipment and processes. The Customer Support Business Group focuses on driving performance, productivity, and safety for our customers' installed base.