Field Sales Manager

About the Company

M-KOPA is a certified B Corporation that has served over 7 million customers across Africa, unlocking billions in credit for those who lack access to traditional financing. Recognized by the Financial Times and TIME100, we provide digital financial services, smartphones, and e-mobility solutions to drive economic mobility.

Responsibilities

• Lead and develop brand ambassador teams across major metros
• Build coaching systems and performance structures for consistent execution
• Analyze field data to identify patterns and translate insights into actionable strategy
• Manage relationships with major retail partners to ensure brand standards
• Build career pathways and development opportunities for promoter talent
• Shape regional retail strategy and create scalable operational playbooks

Requirements

• Extensive experience leading retail or field sales teams
• Proven track record of exceeding performance targets and developing people
• Ability to translate data into actionable business strategy
• Established expertise in South African retail partnerships and in-store dynamics
• Experience building and refining operational processes in ambiguous environments
• High tolerance for change and a fast-paced work environment