Field Sales

Responsibilities

• Act as the single point of contact (SPOC) for strategic Marine and Power Plant key accounts, managing the entire commercial and technical relationship.
• Drive synergetic sales by promoting both new capital equipment and aftermarket services/spare parts.
• Take full ownership of end-to-end claim management, including customer disputes and technical complaints.
• Coordinate with factories, quality assurance, and global Business Units to resolve issues and protect commercial relationships.
• Collaborate across borders with Alfa Laval offices in shipbuilding nations (e.g., China, Korea, Japan) to secure newbuild projects.
• Align with global Business Units through regular technical reviews to secure customized pricing and product updates.

Requirements

• Proven experience in strategic account management.
• Expertise in technical relationship management within industrial sectors.
• Experience in claim management and resolving complex customer disputes.
• Ability to work effectively in cross-border and international collaborative environments.

About the Company

Alfa Laval is a global leader in pioneering solutions for energy, food, water, and shipping. We challenge conventional thinking to develop world-leading technologies that unlock the full potential of precious resources and shape a more resourceful, less wasteful world.