Field Operations Manager

Responsibilities

• Ensure daily readiness of field teams by coordinating tools, equipment, vehicles, parts, and job documentation
• Act as the primary liaison between the field crew and internal departments such as logistics, procurement, and scheduling
• Conduct site visits to provide support, coaching, and quality assurance for active installation projects
• Monitor and enforce company safety standards and ensure compliance with local codes and regulations
• Identify operational obstacles and work proactively to resolve issues that impact field productivity or installation timelines
• Conduct pre-installation walkthroughs to ensure all project parameters are met
• Maintain an up-to-date understanding of staffing needs based on relevant business inputs
• Train and mentor field technicians to improve workmanship, efficiency, and customer service
• Review completed installations to ensure quality standards and customer expectations are met or exceeded
• Support warranty and rework investigations and help implement corrective action plans
• Provide performance feedback and assist with evaluations of field team members
• Collaborate with senior leadership to develop and refine operational procedures and best practices

Requirements

• Proven experience as an HVAC install team member and team lead
• GA Conditioned Air Contractor (CAC) — Class I Restricted
• 5+ years in a management role overseeing field teams
• Strong knowledge of HVAC systems including heat pumps
• Ability to lead, coach, and motivate field personnel
• Ability to read blueprints and schematics
• Familiarity with building codes and regulations
• Proficiency with scheduling software and field management tools
• Valid driver’s license and clean driving record
• Knowledge of OSHA Electrical and Lockout/Tagout (LOTO) standards

Preferred Qualifications

• HVAC NATE certification
• Section 608 certification

Benefits

• Dental, Vision, and Life Insurance premiums fully paid
• 85% of Health Insurance premium paid
• Education Support
• Parental Leave Top Up
• 401k program

About the Company

Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use by building a vertically integrated home electrification company.