Field Engineer

Responsibilities

• Perform on-site fault triage and resolution for vehicle software and hardware issues
• Follow structured diagnosis and repair protocols to maintain fleet uptime
• Collaborate with global engineering teams to troubleshoot technical issues
• Respond rapidly to issues within a 5-minute SLA
• Maintain clear communication with the Field Engineering Lead regarding repairs and handovers
• Participate in 24/7 on-call rotations and weekend shifts
• Adhere to strict safety and compliance protocols during all repairs
• Identify operational challenges to optimize field engineering efficiency

Requirements

• Strong understanding of vehicle diagnostics and hardware/software fault triage
• Ability to troubleshoot technical issues quickly under strict SLAs
• Experience with diagnostic tools and software monitoring platforms (e.g., Datadog, Mender)
• Proficiency with ticketing systems like JIRA
• Ability to work a shift pattern including weekends (06:00-15:00 or 13:00-22:00)
• Willingness to work on-site in Tokyo and Yokohama

Preferred Qualifications

• Knowledge of ADAS technology and on-road testing
• L2 Automobile Mechanic certification
• Japanese language ability (JLPT N2 or above)

About the Company

Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems.