Field Engineer

Responsibilities

• Train and develop Adjusters, Electricians, and Apprentices, including the creation of training materials.
• Provide technical support to Construction and Service operations to improve efficiency and quality.
• Ensure installation quality and performance conform to contract specifications and company standards.
• Attend customer and service handover inspections for New Equipment and Modernization projects.
• Analyze defects liability call rates and provide guidance to address problematic areas.
• Coordinate with the Field Engineering Manager to ensure availability of state-of-the-art tooling.
• Forecast Adjuster manpower and provide hands-on on-site project support to meet commitments.
• Perform GEN 360 technical analysis.

Requirements

• Recognized qualifications as an Adjuster with 5-8 years of experience with Lift products.
• Valid Electrical License and/or appropriate Trade Certificates.
• Valid driver’s license with the ability to travel and work remotely as needed.
• Proficiency in mobile applications and computer-based reporting systems (Word, Excel, Email).
• Strong verbal and written communication skills.
• Exceptional time management, organizational abilities, and attention to detail.

Preferred Qualifications

• Possession of a Supervisory certificate, such as Front-Line Leadership.

About the Company

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide. With a global team of 72,000 people, we are committed to innovation, safety, and quality, helping to build the future of urban mobility.