Field Engineer

Responsibilities

• Install, configure, maintain, and troubleshoot DSLAM, GPON, MetaSwitch, and other telecommunications equipment
• Support broadband, voice, and hosted PBX services through installation, diagnostics, and repair
• Assist Network Engineers with equipment deployment, testing, and troubleshooting
• Provide Tier II network support and Tier III voice and internet technical support
• Work with vendors and telecommunications carriers to resolve network issues
• Maintain Central Office equipment and assist with facility upgrades
• Perform network audits and maintain accurate technical documentation
• Support Outside Plant Technicians with escalated troubleshooting
• Participate in an on-call rotation to support voice and data network operations after hours

Requirements

• Associate degree in IT, Telecommunications, Electronics, or related field
• 3–5 years of experience in telecommunications or networking
• Experience with TCP/IP, VoIP, GPON, DSLAM, Cisco networking, or Central Office equipment
• Working knowledge of Linux and Microsoft client operating systems
• Strong troubleshooting and diagnostic skills
• Ability to read technical documentation, schematics, and circuit diagrams

Benefits

• Medical, dental, and vision insurance
• 401k matching
• Paid parental leave
• Short term and long term disability
• Life insurance
• Profit sharing
• Wellness programs and on-site fitness centers
• Continuing education reimbursement

About the Company

NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative providing infrastructure that empowers development in Central Indiana.