Field Engineer Lead

About the Company

Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems.

Responsibilities

• Lead on-site fault triage and resolution for vehicle software and hardware to maintain fleet uptime
• Collaborate with Reliability Engineering to triage and mitigate issues during new feature rollouts
• Develop and enforce structured processes for fault diagnosis, repair protocols, and operational workflows
• Oversee and support field engineers with technical guidance and hands-on leadership
• Ensure rapid response and resolution meeting strict SLAs (15-minute response and one-hour repair)
• Manage global operational handovers and coordinate on-call support across multiple regions
• Uphold strict safety and compliance standards for all repairs and diagnostics
• Identify and implement continuous improvements for field engineering support

Requirements

• Full German driving licence
• Experience leading and guiding teams to troubleshoot hardware, software, and automotive systems
• Strong knowledge of vehicle diagnostics, fault triage, and repair processes
• Proven ability to manage processes and resource allocation to meet strict SLAs
• Excellent coordination skills for working with global teams and managing handovers
• Deep understanding of safety protocols and incident management
• Fluency in German and English
• Ability to participate in on-call rotations and weekend coverage

Preferred Qualifications

• Background in Automotive, DevOps, or Infrastructure
• Experience with vehicle systems, software deployment, or cloud-based monitoring
• Knowledge of ADAS and Autonomous Vehicle Technology (sensors, diagnostics, testing environments)
• Expertise in system troubleshooting and optimization across networked vehicle systems