Fashion Consultant

About the Company

Chalhoub Group has been a partner and creator of luxury experiences in the Middle East for over seven decades. The Group curates a portfolio of over 10 owned brands and distributes over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Responsibilities

• Achieve individual and collective sales targets while delivering exceptional Guest Experience
• Implement CRM, CX, and other key customer and people initiatives in-store
• Collect data on customer behaviour, top sellers, and slow movers for business reviews
• Drive client relationships using an omni-channel approach
• Provide pre-buying feedback on products
• Ensure adherence to Visual Merchandising (VM) guidelines and Standard Operating Procedures (SOPs)
• Manage click and collect services within SLAs
• Capture customer data in adherence to marketing requirements
• Promote the MUSE loyalty program and app offerings
• Support in-store marketing events, activations, and CX initiatives
• Drive sell-throughs within the store

Requirements

• Strong English communication skills
• This opportunity is specifically for Emiratisation candidates