Fashion Consultant

Responsibilities

• Achieve individual and collective sales targets while delivering exceptional Guest Experience
• Implement CRM, CX, and other key customer and people initiatives in-store
• Collect data on customer behavior, top sellers, and slow movers for business reviews
• Drive client relationships using an omni-channel approach
• Provide pre-buying feedback on products
• Ensure adherence to Visual Merchandising (VM) guidelines and Standard Operating Procedures (SOPs)
• Manage click and collect services within SLAs
• Capture customer data in adherence to marketing requirements
• Promote the MUSE loyalty program and stay updated on app offerings
• Support in-store marketing events, activations, and CX initiatives

Requirements

• Strong English communication skills
• Arabic language skills are a plus

Benefits

• Enriching learning and development opportunities
• Exposure to diverse assignments and internal mobility
• Competitive benefits package including healthcare
• Child education contribution
• Flexible working policies
• Exclusive employee discounts

About the Company

Chalhoub Group has been a partner and creator of luxury experiences in the Middle East for over six decades, managing a portfolio of owned and international luxury brands across fashion, beauty, and art de vivre.