Fashion Consultant

Responsibilities

• Achieve individual and collective sales targets while delivering exceptional Guest Experience
• Implement CRM, CX, and other key customer and people initiatives in-store
• Collect data on customer behavior, top sellers, and slow movers for business reviews
• Drive client relationships using an omni-channel approach
• Provide pre-buying feedback on products
• Ensure adherence to Visual Merchandising (VM) guidelines and Standard Operating Procedures (SOPs)
• Manage click and collect services within SLAs
• Capture customer data in adherence to marketing requirements
• Promote the MUSE loyalty program and app offerings
• Support in-store marketing events, activations, and CX initiatives

Requirements

• 2 years of experience in a luxury fashion brand
• Intermediate or fluent English language skills

About the Company

Chalhoub Group has been a partner and creator of luxury experiences in the Middle East for over seven decades. The Group manages a portfolio of owned brands and distributes over 400 international names across luxury fashion, beauty, jewelry, and more.