Family Services and Food Bank Supervisor

Responsibilities

• Lead and coordinate community programs including client intake, food bank distribution, and emergency assistance
• Conduct initial intake assessments to determine immediate client and family needs
• Oversee food bank operations, including inventory management, health and safety compliance, and food rotation
• Supervise staff and volunteers, providing direction and ensuring adherence to program standards
• Maintain accurate client records and statistics using the Link2Feed management system
• Manage food bank donations, cash, and operational budgets
• Coordinate community food drives, fundraising campaigns, and seasonal programs like Christmas assistance

Requirements

• College degree in Social Work or an equivalent field (Human Services or Social Services)
• At least one year of experience in community engagement or program administration
• Proficiency in Microsoft Office suite
• Valid Driver's License with a clean driver's abstract
• Ability to lift up to 20 lbs and perform moderate loading/unloading of goods
• Strong conflict-resolution and communication skills to work with diverse populations

Preferred Qualifications

• Experience with web-based volunteer databases
• Knowledge of social media management and advertising
• Current CPR, First Aid, or Non-Violent Crisis Training certification

About the Company

The Salvation Army is a faith- and values-based organization that has served people in need across Canada and Bermuda for more than 130 years. We provide essential necessities such as food, clothing, and shelter, while supporting individuals facing unemployment, addiction, and family challenges. We are committed to a mission of hope, service, dignity, and stewardship.