Facility Site Advisor

Responsibilities

• Provide general facility management services, including continuous monitoring of the office and facility.
• Address client inquiries and concerns to ensure timely resolution and high-quality service delivery.
• Coordinate with outside contractors for equipment service, repairs, and maintenance.
• Create, assign, and monitor work orders for engineering staff, subcontractors, and vendors.
• Request, review, and submit vendor bids and proposals, and verify final invoice pricing.
• Monitor and assess vendor performance and provide training on billing procedures.
• Maintain frequent communication with clients, landlords, and vendors regarding project status and issue resolution.
• Assist with site inspections and the measurement of key performance indicators against service level agreements.
• Manage complex work orders, including environmental issues and disaster recovery.

Requirements

• High school diploma or GED required.
• Minimum of 1 year of experience in an administrative, accounting, or tenant services capacity.
• Proven customer service experience.
• Proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint).
• Working knowledge of lease terms, building systems, and management agreements.
• Ability to work a flexible schedule, including potential on-call hours, weekends, or overnight travel.

Preferred Qualifications

• Associate's or Bachelor's degree in facilities management, business, or a related field.
• Previous experience in property management, commercial real estate, or professional services.

Benefits

• Comprehensive health, vision, and dental insurance.
• Retirement savings plans.
• Life and disability insurance programs.
• Flexible spending and health savings accounts.
• Paid and unpaid time away from work.

About the Company

Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry with over 100 years of history.