
Posted 9 hours ago
Facilities Tech Expert, Enterprise Learning Operations
Infopro LearningFacilities Tech Expert, Enterprise Learning Operations
Requirements
4+ years AV technology experience, Knowledge of videoconferencing tools, Hands-on troubleshooting experience, Experience with hybrid learning setups
Skills
AVTroubleshooting
About the role
Responsibilities
- Set up and configure classroom technology, including AV systems and collaboration tools, for in-person, virtual, and hybrid delivery formats.
- Test audio, video, connectivity, and collaboration tools prior to sessions to ensure all systems are functioning correctly.
- Provide real-time, on-site technical support during training sessions to troubleshoot issues quickly and effectively.
- Maintain equipment inventories and perform regular preventive maintenance on all learning environment technology.
- Document technical issues and resolutions, and coordinate with IT teams for complex technical problems.
Requirements
- 4+ years of experience in AV technology, classroom technology support, or similar roles.
- Strong working knowledge of AV systems, videoconferencing tools, and collaboration platforms.
- Hands-on troubleshooting experience in live, high-pressure environments.
- Experience supporting virtual or hybrid learning setups.
- Excellent communication skills for supporting non-technical users, such as facilitators and learners.
- Ability to travel locally between Dubai and Abu Dhabi as needed.
About the Company
Infopro Learning is a global leader in learning experience solutions, helping organizations drive performance through innovative training and development programs.
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Get started — it's freeFacilities Tech Expert, Enterprise Learning Operations
Infopro Learning · Dubai
