Facilities Operations Specialist

Responsibilities

• Manage vendor relationships to ensure standards and budgets are met
• Perform general interior maintenance including hanging pictures, installing equipment, and repairing office furniture
• Coordinate facility repairs, maintenance, and daily operations for the Downtown Phoenix office
• Conduct daily facility walkthroughs and resolve issues raised through the online ticketing system
• Manage supply inventories and place necessary orders while maintaining budgets
• Coordinate and support food-related events, including setup and delivery logistics
• Collaborate on the planning and on-site support of diverse office engagement activities
• Maintain organization and cleanliness in shared spaces and storage areas

Requirements

• 1-3 years of experience as a technician using standard tools (drills, levelers, wrenches, etc.)
• Proficiency with G Suite, calendars, and ticketing systems
• Ability to lift 50 lbs, occasionally requiring team lifting
• Strong customer service and interpersonal communication skills
• Ability to remain positive and poised in a fast-paced environment

Benefits

• Paid time off (PTO) and 401K matching
• Comprehensive medical, dental, vision, life insurance, and disability insurance
• Paid parking or platinum pass
• New Hire Training Program and Wellness Incentive Program
• Fully stocked kitchen with snacks and beverages
• Convenient Downtown Phoenix location near light rail and public transportation

About the Company

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. We are consistently recognized for our collaborative and inclusive culture, having been named one of the World’s Top Fintech Companies by CNBC and a Best Place to Work by various publications.