Facilities Operations Lead

Responsibilities

• Define and execute sequences of operations, commissioning steps, and bring-up processes for mission-critical data center facilities
• Interface with design and hardware teams to define deployment procedures tailored to specific data center and hardware configurations
• Oversee installation, commissioning, and operational readiness of large-scale data center campuses
• Manage monitoring, maintenance, and quality control of infrastructure, including high-performance liquid cooling systems
• Develop on-site operations staffing strategies
• Develop and enforce procedures for planned and unplanned downtime and SLAs for critical facility components

Requirements

• 10+ years of experience in large-scale data center facility operations, commissioning, or critical infrastructure engineering
• Deep familiarity with liquid-cooled IT systems, including CDU and in-rack/in-row manifold design, bring-up, and servicing
• Proven experience owning infrastructure from deployment through long-term maintenance and failure recovery
• Experience responding to field issues and managing reliability through well-defined operational processes
• Ability to define and improve infrastructure processes at the intersection of construction, hardware, and operations

Benefits

• Medical, dental, and vision insurance with employer contributions to HSAs
• 401(k) retirement plan with employer match
• Flexible PTO and paid parental leave
• Mental health and wellness support
• Annual learning and development stipend
• Daily meals in offices and meal delivery credits
• Relocation support for eligible employees

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.