Facilities Manager

Responsibilities

• Act as the primary point of contact for all maintenance and break-fix requests from retail staff
• Source, vet, and schedule local service providers including plumbers, electricians, and HVAC technicians
• Coordinate logistics and service times between store teams and vendors
• Verify and store documentation such as Certificates of Insurance (COIs), work orders, and invoices
• Track job status and follow up on unresolved issues to ensure timely completion
• Process vendor payments or submit payment details to the internal finance team
• Maintain a digital log of open and closed tickets using project management tools
• Order and manage inventory of office and store supplies, including monitoring stock levels and delivery timelines
• Support store teams with ad hoc tasks such as furniture setup, signage replacements, or minor repairs

Requirements

• 2+ years of administrative, operations, customer support, or facilities/office coordination experience
• Proficiency in Google Workspace and Slack
• Experience with project management software such as Trello, Asana, or Notion
• Experience with inventory or supply management for remote or multi-site teams
• Experience coordinating work across U.S. time zones or within a retail/brick-and-mortar environment
• Strong organizational and time-management skills

About the Company

Havenly, Inc. is the #1 interior design service in the country. We are building this generation’s premier destination for all things home by bringing together best-in-class home brands alongside innovative designer services. Our family of brands includes Havenly, Interior Define, Burrow, The Inside, St. Frank, and The Citizenry.