Facilities Coordinator

Responsibilities

• Manage day-to-day facilities operations including housekeeping, security, HVAC, pantry, mailroom, and office equipment
• Coordinate with vendors to ensure service quality, adherence to SLAs, and safety standards
• Support workspace planning, seating arrangements, and onboarding/offboarding activities
• Facilitate office readiness for meetings, townhalls, and leadership visits
• Support financial processes including invoice management, vendor payments, and budget tracking
• Ensure compliance with health, safety, and security policies and support audit readiness
• Partner with Global Security teams on access control and emergency preparedness
• Provide facilities support for internal events and engagement activities

Requirements

• Bachelor’s degree in any discipline
• 5 to 8 years of experience in facilities, workplace services, or corporate office operations
• Strong experience working with vendors and managing service delivery
• Good understanding of facilities operations, safety, and compliance requirements
• Exposure to tools such as SAP or Concur
• Proficiency in MS Office applications
• Strong communication, collaboration, and problem-solving skills

About the Company

Wiley is a global leader in research and education, transforming knowledge into discoveries that shape the world. For more than 200 years, we have been driving innovation in science, education, and publishing to create impact for our customers, colleagues, and society at large.