Facilities Associate

Responsibilities

• Act as the daily on-site point of contact for managers, guests, and building representatives
• Coordinate conference room setups, including audio/visual equipment, catering, and refreshments
• Manage office and catering supply inventory and procurement
• Oversee building maintenance, including scheduling repairs, cleaning, and safety inspections
• Liaise with building owners and vendors such as electricians, plumbers, and HVAC technicians
• Manage physical security, including building access cards, parking passes, and monitoring systems
• Oversee reception desk operations, shipping, and receiving
• Assist with Business Continuity Planning (BCP) and implementation
• Work with IT to physically secure information and network systems

Requirements

• 3-5 years of experience in onsite customer service, office management, or receptionist roles
• Ability to lift up to 50 lbs on a regular basis
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint)
• Knowledge of security environments and building defense solutions
• Excellent written and verbal communication skills
• Strong organizational and interpersonal skills

Preferred Qualifications

• Associate’s degree in a related field
• Experience managing building maintenance activities
• Experience coordinating cleaning and catering services
• Knowledge of ProWatch Badging System
• Knowledge of Honeywell Camera Systems

About the Company

Williams Lea by RRD is a global business support services company specializing in administrative support, document production, and marketing services for the legal, financial, and professional services industries.