Facilities Assistant

Responsibilities

• Assist the Director of Homeless Services in program implementation
• Maintain physical space to ensure a safe, clean, and functional environment
• Coordinate facilities activities, work direction, and support systems
• Maintain and update administrative policies and processes
• Manage, train, and coordinate volunteer registrations and scheduling
• Use Homeless Management Information System (HMIS) to register clients
• Provide administrative support including front desk operations and document accuracy
• Develop and maintain volunteer outreach and engagement

Requirements

• At least 5 years of experience in Human Services (homelessness, mental health, substance abuse, or poverty-related issues)
• Minimum of 3 years experience in non-profit or government organizations
• Experience with data entry, reporting, filing, and scheduling
• Extensive use of computerized maintenance management systems
• Proficiency in Microsoft Office Suite
• Strong organizational, analytical, and problem-solving skills
• Ability to work independently in a fast-paced environment

About the Company

DowntownDC BID is a private non-profit organization that provides capital improvements, resources, and research to keep the Downtown DC area clean, safe, and economically strong. The Downtown Day Services Center (DDSC) provides daytime support and services for adults experiencing homelessness to promote self-sufficiency, wellness, and stability.